Global Corporate Academy Sdn Bhd
Training in Petaling Jaya
www.corporateacademy.com.my
Address
No. 717, Leisure Commerce Square, Jalan PJS 8/9, Bandar Sunway. 46150, Petaling Jaya, Selangor.What you should know about Global Corporate Academy Sdn Bhd
We are made up of a team of dynamic professionals dedicated and passionate about delivering quality training. We bring together a pool of highly qualified and experienced trainers with more than 1500 days of training and coaching experience that prove to be extremely valuable.
Global Corporate Academy Sdn Bhd was established with an inspiration to develop human capital through our well-designed corporate training programs and build organizational efficiencies through our result oriented consultancy services. We have refined our services and strengthen our solutions to focus on improving the performance and productivity of individuals and organizations. All our training programs are customized according to our client’s training needs to ensure their training objectives are met.
All our training programs are HRDF claimable under SBL scheme. Our clients contributing to the HRDF will be able to utilize their HRD fund for their staff training and development.
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Products
1.Customer Service Excellence for Call Centre2.Team Leaders Training for Call Centre3.Call Centre Operations Management Skills4.Conducting Effective Tele-surveys5.Handling Complaints and Angry Customers6.Telesales Skills using PLEASE Framework7.Telephone Techniques and Etiquette8.English for Call Centre Environment9.Debt Collection through Phone
QUALITY IMPROVEMENT TRAINING PROGRAMS
1.Kaizen for Continuous Improvement2.Small Group Activity3.Statistical Process Control4.Effective 5 ‘s Implementation5.Lean Manufacturing for Optimum Efficiency6.Root Cause Failure Analysis7.Failure Mode & Effect Analysis8.Value Stream Mapping9.Quality Assurance for Manufacturing10.Quality Assurance for Service Industry11.Internal Auditor Training
COMMUNICATION TRAINING PROGRAMS
1.Business and Report Writing2.Effective Business Communication3.Powerful Communication Skills using NLP4.Powerful Negotiation Skills5.Interactive English for Professionals6.The Ultimate Persuasive & Influencing skills
ACCOUNTS & FINANCE TRAINING PROGRAMS
1.Cash Flow Management2.Budget Preparation3.Interpreting Financial Statements4.Financial Statement & Cash Flow Analysis5.Accounts and GST Factor6.Finance for Non-Finance Managers7.Cost Management for Factory Operations8.Cost Reduction without People Reduction9.Credit Control & Debt Collection
HALAL TRAINING PROGRAMS
1.Halal Logistic Awareness2.Halal Awareness Program
SALES & MARKETING TRAINING PROGRAMS
1.High Impact Sales Workshop2.High Impact Telesales Skills3.Social Media Marketing4.Selling in 21st Century5.Managing Sales Team6.Digital Marketing Workshop7.Sales Training Using NLP8.Sales Closing Techniques for Frontliners9.Marketing & Branding
F & B AND HOSPITALITY TRAINING PROGRAMS
1.Five Star Service for Frontliners2.Front Office Management3.Hotel Revenue Management4.Professional Guestroom Management5.Restaurant Management6.F&B Cost Control Management7.Banquet Sales Negotiation8.Food Safety Management9.Up Selling Skills To Increase Sales10.F&B Revenue Management11.Kitchen Operations
PROJECT MANAGEMENT TRAINING PROGRAMS
1.Project Risk Management2.Project Estimating, Measures and Controls3.Project Management skills for Managers4.Project Time Management5.Project Budget Controls6.Project Leadership & Building High-Performing Teams
MAINTENANCE PLANNING TRAINING PROGRAMS
1.Maintenance Planning and Scheduling2.Reliability & Maintenance Management 3.Shutdown Planning and Management4.Implementing Predictive Maintenance
LEADERSHIP TRAINING PROGRAMS
1.Sun Tzu The Art of War “Business Strategy”2.Effective Leadership Skills3.Strategic Planning Skills4.Building A Winning Team5.Building High Performance Culture6.Change Management
HUMAN RESOURCE TRAINING PROGRAMS
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Additional information
Payment methods we use:
- Cash
- Bank transfer
- Bank check
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